Shipping & Delivery

This Shipping & Delivery Policy applies to all orders placed on madisonpark2010.com. Please review the information below before completing your purchase.

- U.S. Remote Areas (except Alaska & Hawaii)

• Puerto Rico
• Guam
• American Samoa
• U.S. Virgin Islands
• Northern Mariana Islands
• Federated States of Micronesia
• Marshall Islands
• Palau

Some oversized or large furniture items cannot be shipped to Alaska, Hawaii, or Canada due to carrier limitations. Please contact us for help if an order cannot be fulfilled based on destination.

- Free Economy Shipping on orders USD $75 and above
- USD $5.95 Economy Shipping on orders under USD $75

Estimated transit time:
- Economy Shipping: 4–7 business days

- Duties and import taxes are covered by us

Some oversized or multi-box items may be subject to a USD $48.99 freight surcharge based on shipping requirements.
For LTL Premium Delivery and other freight shipments, customers must provide a valid phone number and email address for delivery scheduling.

Processing & Scheduling 

LTL orders are processed as soon as possible and typically ship within 5–10 business days. If you will be unavailable during the delivery window, please reply to our email before dispatch to request a delay. 

Delivery Inspection

Inspect all items with the driver present before signing the POD(Proof of Delivery). Any visible carton damage must be clearly noted as “DAMAGED” by the driver on the POD. If the product is severely damaged, refuse delivery and contact us immediately.

Many carriers do not allow address changes once a package has been shipped. Please carefully double-check your shipping information before completing your order. We are not responsible for delays or delivery issues resulting from carrier errors, weather conditions, customs processing, or incorrect / incomplete shipping addresses provided by the customer.

For questions about shipping options please contact our Customer Care team: